Jona’s career spans more than 20 years within the retail ecosystem. At Walmart she served in positions in merch operations, apparel-merchandising, item file and HR systems, where her primary focus was providing excellent customer experience and supporting member communication.  Maintaining a customer-first approach, Jona managed 50+ projects from inception to user acceptance testing and adoption.

 Prior to WNG, Jona joined Speak Retail Group as Senior Operations Manager, leading Walmart’s directed spend program. There, she directed and implemented continuous improvement efforts on programs, working to find efficiencies and savings which resulted in the overall success of the program. Jona leveraged her expertise in coordinating and supporting multiple retailer teams, service partners and clients to ensure seamless execution.  

 Building and maintaining strong relationships with her vendors and customers has always been a driving core value of hers. Jona also serves on the executive board as the Office of the Secretary for the Arkansas-Oklahoma Synod Council, and she leads volunteers in the Triennial Youth Gathering which hosts 30,000 young people in their growth and development.